Privacy Policy

Introduction

This privacy policy (“Policy”) describes how OnTheBlock LLC (“Company,” “we,” or “us”) collects, uses, and shares personal information of users (“you” or “your”) of the OnTheBlock LLC mobile application (the “App”). This Policy applies to information we collect through the App, as well as through other offline and online means. By using the App, you consent to the collection, use, and sharing of your personal information as described in this Policy.

Information we collect

When you use the App, we may collect the following types of information:

  • Personal information you provide directly, such as your name, email address, and phone number when you create an account or contact us through the App.
  • Information about your device, such as device type, operating system, and app version.
  • Information about your use of the App, such as the features you use, the content you view, and the duration of your use.
  • Location information, if you enable location services on your device and permit the App to access it.
  • Information from third-party sources, such as social media platforms when you connect your account to the App.
Use of information

We may use the information we collect for the following purposes:

  • To provide and improve the App, including by personalizing content and features.
  • To communicate with you, such as to send you updates, security alerts, and support messages.
  • To analyze and understand how the App is used, and to develop new products and services.
  • To comply with legal and regulatory requirements.
Sharing of information

We may share your information with third parties for the following purposes:

  • With service providers who perform services on our behalf, such as hosting, analytics, and customer service.
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, legal process, or governmental request.
  • To enforce our rights or protect the safety of our users or the public.
  • With third-party advertisers, to show you more relevant ads.
Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or mobile transmission is ever fully secure or error-free. In particular, email sent to or from the App may not be secure.

International Data Transfer

If you use the App from outside the United States, you understand and agree that we may transfer your information to the United States and process it there. The data protection laws in the United States may be different from those in your country.

Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to this Policy

We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Policy, and in some cases, we may provide you with additional notice (such as adding a statement to the App’s login screen or sending you an email notification).